In 2024, the “May 1st” long holiday, in order to allow the masses to travel comfortably and rest assured, the market supervision departments at all levels in Quanzhou conscientiously implemented the relevant deployment requirements of the municipal party committee and municipal government, led the rectification of standardized tourism market order, and effectively maintained a fair and orderly market environment., Protect the legitimate rights and interests of tourism consumers.According to incomplete statistics, since April 1, the city’s market supervision system has dispatched more than 5,500 law enforcement officers to check and guide more than 3,450 times of various commodity markets, scenic spots, and operators, which has effectively guaranteed the overall order of the tourism market in the jurisdiction.CCTV reported that the city’s standard of regulating the order of the festival tourism market in the city was affirmed.
Carry a review to investigate and clean up more housing fees
Since March, the bureau has organized a review of 814 hotels and homestays for the Spring Festival tourism accommodation market price, checking online booking data and check -in information, checking the operator’s performance commitment situation, organizing relevant operatorsThe housing price of housing prices is nearly 125,000 yuan, and 10 more typical price illegal acts are placed and punished. Effectively educate industry practitioners and conducts standardized business policy orientation.After receiving a refund of the house fee, a number of netizens took the initiative to post like the intimate practice of the Quanzhou government, and received a large number of positive comments.
Organize interview guidance to issue reminders and warns
The bureau has strengthened compliance education and advance warning by issuing reminders of warning, conducting discussion discussions, on -site follow -up guidance, disclosure of typical cases, etc., and enhanced the awareness of the integrity of operators.On April 3, the Quanzhou Market Supervision Bureau convened the city associations and some representatives of some industry associations and some operators to convene the “Symposium on the Holiday Market Price Management Work of the Accommodation Service Industry” to declare the requirements of the price integrity and compliance policy.On April 16, the Municipal Market Supervision Bureau and the Municipal Development and Reform Commission issued the “Reminder of Regulating the” May 1 “tourism market price behavior reminder warning book”.The price “” starts on the ground. “On April 29th, Quanzhou Internet Information, Public Security, Cultural Tourism, Business, Market Supervision and other departments jointly held a “promoting online tourism business service platform standardized development exchange meeting” to talk about supervising the mainstream online tourism business service platform to strengthen the platform content review, andStandardize online trading behavior.
Hold the “Symposium on the Management of Holiday Market Price Management of the Accommodation Service Industry”
Strengthen industry management Promote enterpriseself-discipline
The market supervision departments at all levels in Quanzhou actively meet with the competent authorities of cultural tourism, business and other industries to guide the support of the travel industry associations to strengthen membership education management, and propose to lead the tourism industry to maintain a good tourism market order.The city has nearly 1,100 hotels and homestays in response to the industry association’s initiative to sign a letter of compliance with integrity compliance. It solemnly promises to strictly implement the clear price price system, reasonably exercise market pricing power, eliminate unprecedented prices, start price, price fraud, etc.Timely and properly handle disputes and disputes to protect the legitimate rights and interests of tourists.After the hotel’s homestay integrity compliance promise to the “whitelist”, the social response is good, which has boosted the confidence of tourists to come to Quan’s travel consumption.
Guide the accommodation industry to respond to the industry’s initiative and fulfill the price commitment
Strengthen illegal supervision and law enforcement rectification
Before the festival, the market specification team of the general headquarters of the Cultural Tourism Economic Development of Quanzhou City formed 6 supervision and inspection teams to sink 13 counties (cities, districts) to urge the implementation of the work of standardizing the tourism market.Strengthen the discipline of the discipline, the disciplinary inspection and supervision team of the resident bureau fulfills the duties of “supervision of supervision”, and supervise the further pressure and the responsibility of the operation of the real department through work prompts, conversation reminders, inspection and unannounced visits, research and supervision, etc.In various measures, several rounds of festival market security and order integration supervision and inspection were also jointly launched before the festival.Promote the “black bed” to clean up and rectify, further purify the market environment of the homestay and eliminate hidden safety hazards, and the core area of the ancient city has closed 216 illegal accommodation carriers.Develop and applied Internet hotel price monitoring platforms to monitor nearly 2,732 accommodation entities and 152,200 online housing price information of mainstream online tourism service platforms, analyze and master price dynamics, and accurately early warning and disposal of abnormal behaviors.Special inspections and high -frequency random inspections are carried out for local snacks such as noodle pastes such as noodle paste, puppet flower travel, and seafood stalls, etc., and urged operators to mark the price and reasonable pricing, and improve the quality of goods (services).Strengthen the supervision and inspection of special equipment and catering service venues, prevent and eliminate hidden dangers, and keep the safety bottom line.
Check the behavior of 簪 簪 簪 簪 检
Fire consumption right right to respond quickly to disposal
The bureau rely on the national 12315 hotline platform to implement the 7 × 24 -hour manual response, and set up 12315 festival consumer rights protection service sites on popular scenic spots such as West Street, Zhongshan Road, and Pupu to give full play to the role of the online dispute between ODR enterprises and timely acceptance and disposalInvolving consumer complaints such as price, food safety, etc., guide operators to handle consumer complaints and reports as soon as possible, while paying attention to improving the quality of products (services) and improving tourist consumption experience.Establish a central city market supervision emergency law enforcement team to implement 24 -hour reserve. Once a major, sensitive price, food safety and other complaints and reports are received, they will arrive at the scene within 1 hour.
Establish a 12315 holiday consumer rights protection service point at the popular scenic spots
Implement standards lead the protection of traditional culture
Choose traditional techniques such as snack categories and 簪 围 选择 with deep historical origins, extensive faces, and strong influence, and guidance with relevant industry authorities to help relevant industry associations develop and promote the application of local standards or group standards to strive for local cuisine and traditional skillsBrand dominance and lead the guidance of industry norms.At present, “Quanzhou Snacks Beef Supra”, “Quanzhou Snack Noodles”, “Quanzhou Snacks Four Fruit Soup” 3 items of the Quanzhou local standard pre -research, and submit an application for projects; issued the country’s first group standard for non -heritage customs “蟳The local standards of the Pu Girls’ Customs and Flowers Siege Services “,” Intangible Cultural Heritage Laopu Women’s Customs Culminated Flower Making Skills “is about to be introduced.(Yao Zhenqun)
